Can Wall Catalog installers help me remove my existing wallpaper?
Yes, we are able to remove and dispose of the wallpaper, as well as touch-up your wall. The additional charges will be based on the area of wallpaper that needs to be removed. Our customer service will assist you in the cost should you require this service.
There are lines between my wallpaper panels – is this normal?
As our wallpaper are printed in strips/ panels, there will be cases where joint lines/ seams can be seen. Our in-house installers will do their best to ensure that the joint lines/seams will be less noticeable. As this is not a manufacturer’s defect, Wall Catalog will not be responsible for any issues pertaining to joint lines that is installed by non Wall Catalog appointed third-party vendor.
Which frame should I choose?
When designing or selecting your wall art, you’ll be offered two types of frames to choose from: the conventional wooden frame and our innovative air frame. The key difference between a wooden frame and the air frame is the weight: a wooden frame will weigh much more than an airframe. As such, the choice of framing material is dependent on the placement of your wall art piece.
What is an airframe?
The air frame is an innovative, lightweight, and damage-resistant frame that allows for easy installation without the need to drill a nail into the wall. It can be held up with any heavy-duty, removable stick-on hooks. Its lightweight also makes it safe around children.
How do I hang my wall art?
Your wall art comes ready to hang. All you need are some hooks or nails.
Can I request for a particular wall art size that is not offered on your website?
Yes you can! Fill in your requirements on our enquiry form here and we’ll get back to you within 3 working days.
What are wall decals?
Wall decals, also known as wall stickers, wall graphics, and wall appliques, are thin sheets of vinyl with one printed side and one adhesive side. They can stick flat to walls and other surfaces without the use of nails or glue.
How do I apply my wall decals?
Wall decals are applied exactly the same way as you would paste stickers onto a surface. Make sure the surface you apply your wall decal on is clean and dry. Wipe over with a damp cloth and leave to dry completely before starting your application.
Can I clean my wall decals?
A slightly damp cloth and some mild soap should remove dirt, dust, or other substances that may end up on your wall decals.
Is Wall Catalog available for corporate partnerships and tie-ups such as corporate office revamp or large format printing?
Yes, we would love to hear from you. Please email us at firstname.lastname@example.org and we’ll get back to you within 5 working days.